Our aim is to provide a friendly, efficient and reliable service to all our customers, whatever your requirements. Phone, email or call in at our depot and one of our team will be pleased to help.
Occasionally, circumstances outside our control may delay our buses. If our service has not met your expectations, please let us know so that we can try to put things right for the future. We welcome feedback and always investigate complaints and suggestions. Also, do let us know if one of our staff has acted ‘beyond the call of duty’ and we will gladly pass on your compliments.
You can send an email directly to our customer services team at info@nibsbuses.com
Or use the ‘Contact Us’ form below.
We aim to respond within five working days.
Lost something on the bus? Call:
01268 767870
and we will try to locate it for you.
The PSV Lost Property Regulations levy a flat fee of £2 for the return of lost property. We do not make this charge, but require instead a donation to our Air Ambulance collection tin.